Shipping policy
DELIVERY
We process your orders within 1-2 business days, during business hours Monday through Friday, excluding holidays.
You will receive email notification as soon as your package is on the way to you. All our shipments are fully insured and trackable.
Please check your spam folder too.
If you need urgent delivery please contact us via wa.me/6281337741912 or any social media.
For local orders we ship with JNE. Orders around Bali take 1-2 working days (Saturdays are counted), to Jakarta and other islands - 3-4 working days on average.
International orders are sent with EMS Express or DHL Express, and take 4-6 working days. For Asian countries we use regular air post.
Please note that international parcels may need extra time for delivery due to custom clearance rules and procedures. The customer is responsible for all duties and taxes, incurred during shipment, which may be required by the courier to release the package.
Returned or refused packages will be refunded less than any incurred shipment or other costs. Please check your local customs regulations before placing an order.
We know you want your goods ASAP! We process and ship all orders within the next business day after you placed your order. You won’t have to wait long to get your hands on Bali.Bebe apparel.
For local orders we ship with JNE. Orders around Bali take 1-2 working days (Saturdays are counted), to Jakarta and other islands - 3-4 working days on average.
International orders are sent with EMS Express or DHL Express, and take 4-6 working days. For Asian countries we use regular air post.
Please note that international parcels may need extra time for delivery due to custom clearance rules and procedures. The customer is responsible for all duties and taxes, incurred during shipment, which may be required by the courier to release the package.
Returned or refused packages will be refunded less than any incurred shipment or other costs. Please check your local customs regulations before placing an order.
We know you want your goods ASAP! We process and ship all orders within the next business day after you placed your order. You won’t have to wait long to get your hands on Bali.Bebe apparel.
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DELIVERY RATES
LOCAL DELIVERY
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- Regular delivery - free for all orders above 500,000 IDR.
- For smaller orders local delivery rate is 20,000 IDR.
- For urgent delivery you can pick up from Ubud with Gojek at your own expense
INTERNATIONAL DELIVERY
- Singapore, Malaysia, Thailand, Japan, South Korea, Hongkong, China, Taiwan - Regular AIR shipment (5-10 working days) - 140,000 IDR (appr. 9 USD)
!!! --- Free shipping Asia-wide for orders over 1,4 mln IDR - Australia - DHL (4-6 working days) - 300,000 IDR (appr. 20 USD)
- US - DHL (4-6 working days) - 170,000 (appr. 11 USD)
- Canada - DHL (4-6 working days) - 320,000 IDR (appr. 21 USD)
- France, Germany, Netherlands, Great Britain - DHL (4-6 working days) - 400,000 IDR (appr. 24 EUR)
- UAE, Saudi Arabia - delivery rates start from 10-15 USD - please order via Shop-and-ship (instructions below)
Shop-and-ship recently opened their office in Indonesia, so you can register with them and enjoy lower delivery rates to number of countries (UAE, Saudi Arabia, Turkey, Greece, Cyprus and some more have very favourable rates starting from 10 USD)
https://www.shopandship.com/en/home
After registering in their system, you can put Shop-and-Ship address in Jakarta while ordering on our website. We will send the parcel to their address in Jakarta (your post box) for free.
International delivery service will be provided by Shop-and-Ship, and delivery fees will be paid directly to them.
